General Terms & Conditions

This site is maintained and operated by Major Travels Ltd. Before proceeding to make any reservations read the Terms and Conditions precisely before utilizing or registering yourself on this site. You should completely consent to these terms and conditions in the event that you wish to adhere by all the terms and conditions in order to utilize the site. In the event that you are not willing to consent to any of these terms and conditions, you will be unable to utilize this site in any capacity.

Kindly note:

The website is designed for the access of worldwide users, located globally.

The prices and fares mentioned on this website are applicable to users and are subject to change without any prior notification.

We reserve the right to refuse access to this website at any given time without notice.

Your entrance to this site is liable to your understanding that all data on the site and all issues emerging between you and us will be administered by the law and that all the debate emerges between you and us should be administered by the law.

Our Agreement

As soon as you purchase one of our services or book a reservation with us, you enter into a contract with us. These terms and conditions are between you and us and no other person shall have any rights to enforce these booking terms and conditions.

When Registering With Us

When registering through our site, please make a direct (lawfully authoritative) association with us. Enrollment conditions incorporate confinements and avoidances of risk, and cancellation and any changes in the fare must be paid by you following any cancellation or changed upon affirmation. We recommend that you precisely read the conditions that apply while registering or subscribing with us. Enlistment conditions incorporate confinements and prohibitions of obligation, and cancellation and change expenses must be paid if the enrollment is crossed out or changed upon affirmation.

Indemnification

The booking will be made in the name of the person who acts on behalf of the other persons. The person on whose name the reservations will be made will automatically become responsible for all the payments in respect of the booking.

If the departure is after eight weeks, you must make the complete payment and all the cost regarding your travel arrangements. As we do not send reminders, if you fail to make the payment of remaining amount, you reservation will be cancelled. In the light of inability to inform us regarding the changes or any other unavoidable circumstances, we are entitled to cancel your travel arrangements for non-payment. If we will have to cancel your plans, we will also charge you with cancellation charges.

Third Party Links

Our website site may contain hyperlinks and references that may take you to sites worked by other parties. Those links and hyperlinks are accommodated for your reference only. We do not control such sites and isn't in charge of their substance or your utilization of them. Our consideration of mentioning such hyperlinks to third party sites do not suggest any support of the material on such sites or any relationship with their administrators.

Payment Conditions

Payment should be done in advance for all the tours or services unless otherwise stated. We accept Visa and MasterCard under the condition that you provide us with a photocopy of your passport and a credit card authorization form, both to be sent to us via fax.

It is advised that you give us the right payment details or correct card details for the purpose of making reservations. On the off chance that you don't provide a Visa or other details required to charge/or precise cardholder data, ticket issuance might be postponed and may add up to expenses. We maintain authority to cancel the ticket upon issue if the installment or the remaining balance is declined or if we receive the incorrect information of the credit/debit card. To minimize and avoid credit card fraud, we can also conduct random checks which also include voter lists.

We do not collect or store your credit card details. The information you provide will be secured in absolute safety in the technical system of global technology security (SSL) of MasterCard and Bank when you process payment.

Booking Terms

The booking will be made in the name of the person who acts on behalf of the other persons. The person on whose name the reservations will be made will automatically become responsible for all the payments in respect of the booking.

If the departure is after eight weeks, you must make the complete payment and all the cost regarding your travel arrangements. As we do not send reminders, if you fail to make the payment of remaining amount, you reservation will be cancelled. In the light of inability to inform us regarding the changes or any other unavoidable circumstances, we are entitled to cancel your travel arrangements for non-payment. If we will have to cancel your plans, we will also charge you with cancellation charges.

Issuance of Tickets

An e-ticket will be raised for every reservation or booking made on our website. The ticket will be sent through the medium of electronic mail on the passenger`s email id provided to us by the passenger at the time of the booking.

ATOL Flight Financial Protection

You will receive a certificate if your flight booking is ATOL protected. You will be given the list of services that are ATOL protected. In some case where we won`t be able to do so, you may be provided an ATOL certificate by an alternative ATOL holder with the services you have bought. In such cases, the alternative ATOL holder will perform all the obligations following which you agree to pay any outstanding payment paid by you under your contract.

Airport Imposed Taxes, Fees and Charges

The price of this ticket may include taxes, fees and charges, which are imposed on air transportation by Government Authorities/Airlines/Airports. They may represent a significant portion of the cost of air travel, are either included in the fare or shown separately in the TAX/FEE/CHARGE box of this ticket. The customer may also be required to pay taxes, fees and charges not already collected.

Payment Refund

Our organization has the right to refund the genuine paid estimation of the ticket to the passenger who initially paid for the ticket, contemplating the fare confinements appeared in the ticket. Service charges are nonrefundable in any conditions. The refund will be credited to the Visa card or account which was initially utilized to make the purchase.

We will refund the amount as per our payment guidelines and the process might take around 45-60 days approximately. The refundable amount credited to the charged card of the card proprietor can change from the initially charged sum due to the differences in the currency rates. Few tickets are NON REFUNDABLE and in such cases NO REFUNDS will be made. This is plainly expressed under the admission rules and the same would apply to such exchanges.

Rebooking & Flight Changes

Taking into consideration the fare restrictions shown on the ticket; we allow the Passenger or entertain their requests to rebook a flight only if:

(a) The request is made before more than 24 hours before flight departure time.

(b) The passenger willing to pay or pays the rebooking amount.

(c) The passenger pays or ready to pay the penalty, additional charges and fare difference, if any

Cancellation By Passenger

You may cancel your booking and the request of all your travel arrangements must be sent and received in written. We will not entertain any request of cancellation or any other modifications regarding your flight tickets/ hotels/ and any other services that you may have purchased from us over the phone. We accept any confirmed cancellation of a reservation. The cancellation will be effective on the day it is received by us. The client will be notified of the acceptance of the cancellation.

Amendments

No Amendments and alterations will be permitted online, once tickets or some other administrations are bought, changes and adjustments will be liable to the terms and states of the providers and would pull in a revision/change charge and sometimes amendments and modifications won't be applicable.

Travel Insurance

It is highly recommended that you and your family, if travelling overseas get travel insurance while making reservations. Travel insurance will keep you secured against all the unpredictable circumstances and relevant risks that includes all the destinations and places you intent to visit throughout your holidays.

Schedules, Cancellations & Delays

Flight schedules appeared on the website, in timetables, brochures or somewhere else are subject to change and may change between the date of reservation and the date of departure. The Airline may modify or change whenever and every once in a while postpone or cancel any flight to any day other than the booked day. We will do our best to make efforts to apply all the informative measures to inform our passengers of any change in or deferment of the flight plan; however we won't be at responsible in any capacity for any misfortune or harm that may happen because of any such change, cancellation or delay of the flight.

Flight Connections

We do not hold any responsibility for any connecting flight of the passenger or any misfortune that arises from any cancellation or delay of the booked flight.

Travel Requirements

It is every passenger`s responsibility to carry all required travel documents, visas and permits, and to adhere with the laws, orders, regulations, demands and travel requirements of countries of origin, destination or transit. We do not hold any responsibility for the consequences of the Passengers' failure to acquire any required travel document, visa or permit, or to comply with applicable laws, regulations, and orders and travel requirements.

Passengers should cooperate and voluntarily present himself and his baggage for inspection by customs or other government or airport authorities, and for security checks. We will not be liable for any loss or damage sustained by the passenger in course of such inspection or checks or through his failure to comply with these requirements.

Follow up/ Check-ins

Passenger is requested to check-in 3 hours before the departure time of the long-haul flight and if you have a short-haul flight, you are required to check-in 2 hours prior your scheduled departure. You must follow up to know about any change or delay in your flight schedule before 72 hours from the airlines.

No Reliance On Information

The content provided on our website is meant for general information only. It is not intended to amount to advice on which you must rely.

Complaints

In the unlikely event that you experience any problems with your flight or stay and have any reason to make a complaint, kindly informs our local agent and the supplier of the service(s) immediately. All verbal notification must be put in writing and must be passed on to our local agent as soon as possible.

If the supplier cannot resolve the problem to your satisfaction, at the time, you must also contact us immediately so that we are given the opportunity to help. We need to know about a problem or complaint before we can begin to resolve it. We will try our very best to resolve the issues for you.

However, if you remain dissatisfied, kindly write to us within 28 days of your return to the United Kingdom, providing your booking reference and full details of your complaint. Please bear in mind that only the group leader is required to write to us. Should you fail to follow this simple complaints procedure, your right to claim compensation you may be entitled to may be affected or even lost.

Disclaimer: At Major Travels, we try our best to secure and provide you with the lowest possible fare, suitable for your travel needs. As the fare & package prices are subject to change without notice due to tariff changes, fluctuations in currency rates, and deregulation of airlines; we cannot guarantee that the fare indicated on the ticket will be the lowest possible fare at departure date. Please contact us before departure if you wish to recheck any newly introduced fare that may correspond with your specific travel requirements.

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